Refund policy

RETURN, CANCELLATION AND REFUND POLICY

EU Right of Withdrawal

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you, or a third party you have nominated, receive the last item of your order.

To exercise your right of withdrawal, you must inform us of your decision before the withdrawal period expires. You can do this by logging into your customer account and submitting a return or cancellation request through your Orders page. https://shopify.com/81107026171/account

If you checked out using a phone number only (without an email address), you cannot access the customer accounts link above. Instead, please use the return request link in your SMS order confirmation to submit your request.

Once you submit your withdrawal request, you will receive an automatic confirmation. For unfulfilled orders, cancellations will be processed immediately. For fulfilled orders, please return the item(s) within 14 days of notifying us.

Refunds

Once we receive your returned item(s), we will process your refund within 14 days. The refund will be issued to your original payment method. We will also refund the standard outbound shipping cost you paid at the time of purchase.

NOTE:- Return shipping costs are the responsibility of the customer.

Exchanges

To request an exchange, please contact our customer service team via WhatsApp at +91 9638889207 within 14 days of receiving your order.

General Cancellations

Orders may be cancelled until they are fulfilled. To cancel, submit a cancellation request through your customer account Orders page.

Defective or Damaged Items

If you receive a defective item, please send images via WhatsApp at +91 9638889207 within 24 hours and our team will assist you.

Store Credit

Store credit may be offered in cases where an exchange size is unavailable. Store credit is valid for 6 months from the date of issuance.